1. Acceptance of these terms
By using this website, you agree to these terms. If you engage SoftEmblems for services, the signed proposal, statement of work, or service agreement will also apply. Where it conflicts with these website terms, the signed agreement will take priority.
2. Our services
SoftEmblems provides web development, digital marketing, search optimization, branding, design, automation, artificial intelligence, software, and related consulting or support. Scope, deliverables, timing, fees, and acceptance criteria are confirmed separately for each engagement.
3. Estimates and project changes
Website information and informal discussions are not binding quotations. A project begins only when the applicable proposal or agreement is accepted and any required initial payment is received. Requests outside the agreed scope may affect fees and delivery dates.
4. Client responsibilities
- Provide accurate information, content, access, and timely feedback.
- Ensure supplied materials can legally be used for the project.
- Review deliverables and approvals within agreed timelines.
- Maintain appropriate credentials, backups, and internal controls after handover.
5. Intellectual property
Each party retains ownership of materials it owned before the project. Ownership or licensing of custom deliverables is governed by the applicable project agreement and is normally conditional on full payment. Third-party software, fonts, stock assets, frameworks, and services remain subject to their own licences.
6. Third-party services
Projects may depend on hosting companies, advertising platforms, payment providers, APIs, open-source software, app stores, or other third parties. Their availability, pricing, policies, and performance are outside our control unless expressly stated otherwise.
7. Confidentiality and portfolio use
We treat non-public client information as confidential and use it only as needed to provide services. Unless a signed agreement says otherwise, we may identify completed public work in our portfolio after launch, without disclosing confidential information.
8. Website availability and warranties
We aim to keep this website accurate and available, but it is provided on an “as available” basis. General website content is informational and is not a guarantee of a particular commercial, search, advertising, or technical result.
9. Liability
To the extent permitted by applicable law, SoftEmblems will not be liable for indirect, incidental, special, or consequential losses arising from use of this website. Liability relating to paid services is governed by the applicable signed agreement.
10. Suspension and termination
We may restrict website access or suspend services where necessary for security, non-payment, unlawful activity, material breach, or protection of our systems and users. Project termination rights are set out in the applicable agreement.
11. Governing law and contact
These website terms are governed by the laws of the United Arab Emirates and the applicable laws of the Emirate of Abu Dhabi. Any dispute will be subject to the competent courts of Abu Dhabi unless a signed agreement provides otherwise.
Questions about these terms can be sent to hello@softemblems.com.